Client Pain Point 1: Time! Urgency to start and complete the investigation quickly but no-one internally has the time to it, due to balancing ‘the day job’.
How McKinney HR can help: Our team of 10+ Investigators can start within 24 hours and give the investigation the time it deserves (proportionate to the issues), completing within your deadlines while you focus on other priorities. Our team’s experience ranges from resolute HR professionals to former senior police detectives to legal backgrounds. We match Investigators with clients for effective partnerships.
Client Pain Point 2: Confidentiality is critical, especially when senior staff are involved and there is a need to “contain it” internally. Fear of perceived conflict of interest if done internally.
How McKinney HR can help: We regularly undertake investigations where it is not “right” for an internal Investigator to do. Plus, as we are independent, we can often ask the tough questions that an internal Investigator might find challenging. This can reduce the potential for any claims of an unfair or biased investigation.
Client Pain Point 3: Complexity! Numerous allegations, many people to interview, large amounts of evidence to review, intricate subject matter, and multiple reports required.
How McKinney HR can help: This is the biggest reason that clients come to McKinney HR. Gathering evidence, significant analysis and report writing can be challenging for an inexperienced Investigator. We regularly undertake investigations where there are multiple allegations or individuals involved, with a report for every person required. It is our day job!
Client Pain Point 4: Public or Media Interest. Issues have already leaked to the public domain. High chance of damage reputation or other risks. Often involving sensitive subject matter.
How McKinney HR can help: In these cases, it is vital to conduct clear, independent investigations to support credible outcomes. McKinney HR routinely undertake investigations of this nature.
Client Pain Point 5: Statutory Bodies Involved. Requirement for investigation report/s to be sent to or presented to a governing body, board, or panel.
How McKinney HR can help: These investigations require expert handling and are often internal conduct or external service user complaints. McKinney HR have experience in conducting investigations involving statutory bodies, measuring evidence against their regulations.
If you would like to chat through your pain points or how we can assist you with Investigations, please contact support@mckinneyhr.co.uk