Case STudies
Positive Outcomes
We work with you as a Strategic Business Partner to ensure that our methods and your outcomes have a strong people and business focus
Our Case Studies
Neutral Assessment
Understanding Workplace Culture - Education Sector
The Client & Their Needs
The client is a leading provider of education and training with several sites in Scotland.
They had concerns for one department following a prolonged period of change and unrest.
The organisation felt they had exhausted all avenues to try to rebuild the department and team morale.
They wanted to understand concerns, to help and retain their staff. However, staff were weary to the number of processes and change and appeared closed to giving feedback or moving forward.
They asked McKinney HR for advice and after discussion agreed to try a Neutral Assessment (sometimes known as Culture Review) with the team to identify issues and for McKinney HR to include Recommendations on how to improve things.
Actions
The team consisted of 6 people of various positions within the hierarchy.
McKinney HR Facilitator provided a communication for the team selling the concept and benefits of Neutral Assessment for them. We assured them that as we were independent, we could support them and find new solutions. We urged them to see it as the positive process it was intended to be, it was both about them and for them, to hear their voice and their ideas.
Our Facilitator then designed a bespoke questionnaire based around various themes that the client wanted to explore. The client was able to review and agree the questionnaire prior to the next stage.
Deliverables
Dedicated 1-to-1 interviews took place with a trained McKinney HR Facilitator. This focused on the themes and each person was asked the same questions.
Everyone was advised that these 1-to-1s were totally confidential, there were no formal minutes, and anonymity would be protected. This created the safe space needed to find out the real issues and how to help.
A detailed report was then created for the client. This included % responses supported by real time feedback. Each theme had robust information that easily led to realistic recommendations.
After the client digested the report, there was a follow up call with McKinney HR to check understanding and agree any further steps.
Outcomes
The client requested further McKinney HR support with some of the recommendations.
Specifically, they benefited from a workshop in “handling difficult conversations” and executive coaching for one of the more senior Managers.
Due to tight client timescales the whole process was completed in 5 working days.
Contact us
We regularly conduct neutral assessments over multiple sites and for large numbers as well as for small teams or organisations.
Contact us in confidence today if you would like to discuss this further:
0131 524 8191 or 07543 544 467
support@mckinneyhr.co.uk
workplace investigations
when you need us
You have received a grievance, complaint, dignity @work claim etc. or there has been an incident at work where you need to properly establish what has happened, what actions if any need taken and you need to move forward for the best interests of the people involved and your business
You don’t have the capacity or capability to undertake this yourself or you need independence due to others in your organisation being already involved in the case in some way
what we do for you
You will get a report which is proportionate to the seriousness of the issue/s, covering the evidence gathered, any breaches of policies or procedures, conclusions on each allegation and where there has been a grievance recommendation for resolution and any learning identified
benefit to you
You will receive a report which supports you to clearly see what you need to do next, which holds its own in relation to appeals and other proceedings,
the highest level of independence which is critical particularly when the issues are complex and the knowledge that you and your issues are safe with us